Univerza Digital Signage · Published document
Support and Contact
How to reach us, what we can help with, and what to include in your request.
If you need help with Univerza Digital Signage, contact us by email.
Contact
Email developer@univerza.co
We usually reply within 24 hours.
What we can help with
- Signing up, signing in and email verification
- Payments, refunds and account credit
- Receipts / tax invoices, and correcting a document already issued
- Order status, or ads not playing as purchased
- Ad content that was rejected
- Account deletion and personal data requests
- Reporting inappropriate content seen on a screen or in the app
Check it yourself in the app
- Order and playback status, and receipts: My Orders tab
- Past notifications: Activity tab
- Uploaded files: Media tab
- Account details, receipt details, language and notification settings: Profile tab
What to include
- The email address on your account
- Your order number, if any
- The screen name and when the problem happened
- A screenshot or the error message
Never send your password or card details by email. We will never ask you for them.
Company details
UNIVERZA COMPANY LIMITED
800/108 Sukhumvit Road, Saen Suk, Mueang Chon Buri, Chon Buri 20130, Thailand
Business Registration Number 0205569041361