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TERMS OF SERVICE FOR THE ALUMNI PLATFORM

Category: Legal, Risk & Compliance Version 1.1.0 16 September 2026

TERMS OF SERVICE FOR THE ALUMNI PLATFORM

The Alumni Platform by Univerza


1. Preamble and Acceptance of Terms

These Terms of Service (the "Terms") are entered into between
UNIVERZA CO., LTD. (the "Company"), together with the relevant
educational institution, faculty, or alumni association (the
"Institution"), collectively acting as the "Service Provider",
on the one part, and any individual, alumnus or alumna, personnel
member, current student, or other person seeking to access or use the
Platform (the "User" or "Member"), on the other part.

By accessing the Platform, registering for an account, clicking or
checking any button or checkbox indicating acceptance of these Terms, or
using any part of The Alumni application, the User shall be deemed
to have read, understood, accepted, and agreed to be legally bound by
these Terms, together with all applicable rules, policies, notices, and
other legal terms governing the Platform.

If the User does not agree to be bound by these Terms, the User must
immediately cease accessing and using the Platform.

2. Legal Definitions

For the purposes of these Terms:

  • Service Provider: means UNIVERZA CO., LTD., together with the
    relevant educational institution, faculty, or alumni association
    responsible for administering an Official Class within the Platform.
  • User / Member: means any alumnus or alumna, personnel member,
    current student, or other individual who registers to use the
    Platform through the application.
  • Platform: means The Alumni alumni social-community platform,
    including its mobile applications for iOS and Android and its
    web-based back-office administration system (Web Back Office
    Console
    ).
  • Class: means a community subgroup within the Platform, divided
    into two categories: (1) an Independent Class, established on a
    self-service basis for groups of friends or other Member groups;
    and (2) an Official Class, established at the institutional or
    faculty level and identified by an Official Class Badge (gold
    shield emblem).
  • Verified Badge: means a verification mark assigned to a Member
    who has completed mobile telephone verification using a six-digit
    OTP or whose identity or membership has been verified by an
    Institution administrator.
  • Class Admin / Super Admin: means a Member granted administrative
    privileges for a Class (Class Admin) or a central administrator
    responsible for the Institution's back-office system (Super
    Admin
    ).

3. Registration, Account, and Authentication

  1. Accurate Information and OTP Verification: The User must provide
    true, accurate, complete, and current information when registering
    for the Platform. Registration requires verification through a valid
    mobile telephone number capable of receiving a six-digit OTP in
    order to obtain a Verified Badge.
  2. Prohibition on False Accounts and Impersonation: The creation of
    fictitious or false accounts, impersonation of another person, or
    use of another alumnus's or Member's information for registration is
    strictly prohibited. If such conduct is detected, the Platform may
    suspend the relevant account (Suspended User) or remove the
    account from the system immediately.
  3. Confidentiality of Passwords and PINs: The User is responsible
    for maintaining the confidentiality and security of the User's PIN,
    password, and other access credentials. Any transaction, activity,
    or action conducted through the User's account shall be deemed to
    have been performed by the User, subject to applicable law.

4. Scope of Services and Dual-Class Rules

The Alumni provides community services through a Dual-Class System,
subject to the following conditions:

  1. Independent Class: Members may independently create self-service
    subgroups for close friends, classmates, alumni cohorts, activity
    groups, or other permitted communities. Invitations to join such
    groups may be sent directly through the Platform's in-app
    notification system.
  2. Official Class: An Official Class is established at the level of
    an educational institution, faculty, or alumni association and
    identified by an Official Class Badge (gold shield). It is intended
    to serve as an official information center (Official Database)
    and a principal communication channel for announcements and
    information issued by the Institution.
  3. Community Features: Members may use community features including
    news feeds, image and video posting, comments, photo albums, polls,
    online elections, and chat functionality, subject at all times to
    applicable law, these Terms, and other applicable Platform policies.

5. Financial, Commercial, and Donation Rules

  1. Class Fund: The Class Fund functionality is provided solely as a
    facility for recording transfer slips and receipts and payments
    within an Independent Class. The relevant class treasurer or other
    designated person is directly responsible for the administration and
    management of such funds. The Platform does not receive, hold,
    possess, or otherwise control Users' Class Fund monies.
  2. Donations: Donations made in connection with an Official Class
    must be transferred only to a bank account held in the name of the
    relevant organization, educational institution, or officially
    recognized association. Personal bank accounts must not be used for
    such donations. Eligibility for tax deductions and operation of the
    e-Donation system shall be subject directly to the applicable
    rules, requirements, and conditions of the Thai Revenue Department.
  3. Business Profiles and Benefits (My Business & Discounts):
    Business profile information, merchant discounts, and
    business-matching activities facilitated through the Platform relate
    to transactions entered into directly between the relevant buyer and
    seller. The Service Provider does not guarantee the performance of
    such transactions and shall not be responsible for losses arising
    from such transactions except to the extent liability cannot
    lawfully be excluded.

6. Prohibited Conduct and User Content

  1. False Information: Users must not input or disseminate false,
    fraudulent, or unlawfully distorted computer data, including
    unlawful false information or fake news, in violation of applicable
    Thai laws governing computer-related offences.
  2. Defamation and Infringement of Rights: Users must not publish
    defamatory statements, engage in bullying or harassment, or
    unlawfully infringe the rights, dignity, reputation, human rights,
    or lawful interests of any individual, organization, or educational
    institution.
  3. Intellectual Property Infringement: Users must not publish,
    reproduce, distribute, or otherwise make available any content that
    infringes another person's copyright, trademark, trade secret, or
    other intellectual property rights.
  4. Illegal or Prohibited Activities: Users must not use the
    Platform to solicit or facilitate illegal gambling, distribute
    unlawful obscene material, promote or distribute illegal drugs or
    narcotics, or engage in or facilitate any other unlawful activity.
  5. Spam and Stalking: Users must not use information concerning
    classmates, alumni lists, membership directories, location
    information, or other Member information for spam, fraudulent
    advertising, harassment, stalking, or other unlawful or unauthorized
    purposes.

7. CSAM and Child Protection Policy

  1. Prohibition of CSAM and Child Exploitation: The creation,
    uploading, posting, requesting, solicitation, transmission,
    distribution, forwarding, possession, or storage of Child Sexual
    Abuse Material (CSAM)
    , or any content involving the sexual abuse,
    exploitation, or endangerment of children in any form, is strictly
    prohibited.
  2. Prohibition of Grooming and Harmful Conduct Toward Children:
    Grooming, sexual harassment, sexual solicitation, trafficking,
    exploitation, or any other conduct that may endanger or cause harm
    to a child is strictly prohibited throughout the application, chat
    services, and all other communication channels made available
    through the Platform.
  3. Enforcement Measures: Where a violation is detected or
    reasonably suspected, the Company may immediately remove or restrict
    access to relevant content, suspend or terminate the relevant User
    account, and preserve evidence or related information to the extent
    reasonably necessary for safety, investigation, legal compliance, or
    law-enforcement purposes.
  4. Reporting to Competent Authorities: Where the Company has
    reasonable grounds to believe that conduct or content may involve
    CSAM, child sexual exploitation, or a serious risk of harm to a
    child, the Company may report the matter and relevant information to
    competent law-enforcement authorities, government agencies, or other
    authorities as permitted or required by applicable law.
  5. Reporting and Notice Channel: Users may report suspected
    violations through the Report functionality available within the
    application or submit information or reports by email to
    support-thealumni@univerza.co.

8. Moderation, Suspension, and Good-Faith Actions

  1. Content Review and Removal: Institution administrators and
    Platform administrators reserve the right, subject to applicable
    law, to review, scan, moderate, hide, restrict, or remove posts,
    comments, or other content on the Platform where reasonably
    necessary for Platform administration, safety, legal compliance, or
    enforcement of these Terms, including without prior notice where
    appropriate.
  2. Blocking and Account Suspension: Administrators may mute or hide
    content, block accounts or interactions, process reports, or suspend
    accounts that violate these Terms, Platform rules, or applicable
    law.
  3. Good-Faith Moderation Actions: Moderation actions, including
    content removal or account suspension, undertaken in good faith for
    the purpose of protecting the safety, integrity, lawful operation,
    or interests of the Platform and its community shall not, to the
    fullest extent permitted by applicable law, give rise to liability
    on the part of the relevant administrator, Institution, or Company
    solely by reason of such moderation action.

9. Intellectual Property Rights

All trademarks, logos, software, source code and other program code,
processing systems, system architecture, interface designs, and other
proprietary materials associated with The Alumni Platform are owned
by or lawfully licensed to UNIVERZA CO., LTD. and/or the relevant
Institution, as applicable.

No person may copy, reproduce, modify, distribute, commercially exploit,
or otherwise use such intellectual property without the prior written
authorization of the relevant rights holder, except as otherwise
permitted by applicable law.

10. Limitation of Liability and Indemnification

  1. Limitation of Liability: To the fullest extent permitted by
    applicable law, the Company and the Institution shall not be liable
    for losses or damages arising solely from the acts or omissions of
    Members, unlawful or infringing content posted by Users,
    transactions entered into directly between Users or third parties,
    or failures attributable to a User's internet connection,
    telecommunications network, device, or other systems outside the
    Service Provider's reasonable control.

    Nothing in these Terms shall exclude or limit any liability that
    cannot lawfully be excluded or limited under applicable law.

  2. Indemnification: To the extent permitted by applicable law, the
    User agrees to indemnify and hold harmless the Company and the
    Institution against losses, liabilities, damages, claims, and
    reasonable costs arising from third-party claims resulting from the
    User's own unlawful content, conduct, breach of these Terms, or
    infringement of another person's rights.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the
laws of the Kingdom of Thailand.

Any dispute arising out of or in connection with these Terms or the use
of the Platform shall be subject to the jurisdiction of the competent
courts of Thailand, subject to any mandatory jurisdictional or
procedural requirements under applicable law.

12. Service Provider Contact Information

UNIVERZA CO., LTD.

Contact Address:
800/108 Sukhumvit Road, Saen Suk Subdistrict, Mueang Chon Buri District,
Chon Buri Province, Thailand

Email:
support-thealumni@univerza.co

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