Staffo · Published document
privacy-policy
Personal data that the Staffo app collects, uses, discloses, and protects, including the rights of employee users.
Staffo App Privacy Notice
Version 1.0.0 | Effective date: 22 September 2026
UNIVERZA COMPANY LIMITED ("we", "us" or "our") issues this notice to explain how the Staffo app collects, uses, and discloses your personal data under Thailand’s Personal Data Protection Act B.E. 2562 (2019).
This notice is read together with our organisational personal data protection policy. For matters relating to the Staffo app, this notice applies. It is separate from the privacy policy for the informational website at univerza.co.
1. Parties and scope
Platform provider / app publisher: UNIVERZA COMPANY LIMITED (บริษัท ยูนิเวอร์ซ่า จำกัด), company registration no. 0205569041361.
Your employer organisation sets HR policies and access rights and is generally the data controller of employee personal data for HR processing. We provide the Staffo platform and process data according to the organisation’s configuration, instructions, and applicable agreements.
This notice applies to:
- the Staffo mobile application on iOS and Android for employees; and
- backend services and HR integrations used by the app to provide those services.
2. Data we collect
| Category | Details | Source |
|---|---|---|
| Account and profile | Name, email, user/employee ID, phone number (if in organisation profile), and profile photo when displayed or uploaded | You; organisation IdP/HR systems |
| Organisation sign-in | Data needed for authentication via the organisation’s OIDC/IdP (e.g. account identifiers, email, access tokens required for use) | Organisation IdP; you |
| Attendance / time records | Check In / attendance records and related status | You; our systems |
| Leave and other HR content | Leave requests, reasons, attachments, and other content you submit through HR features | You |
| Precise location | GPS coordinates when you use Check In / attendance evidence | Your device |
| Photos or videos | Evidence media when required by features or organisation policy, and profile photos | You |
| Device identifiers and remote config | App installation identifiers and data needed for remote configuration (e.g. Firebase Remote Config) so the app can reach the correct servers | Your device; providers |
| Usage and security | Server request logs, sign-in status, and technical data needed for service delivery and security | Our systems |
| In-app PDPA consent | Accepted document version and timestamp (when in-app consent is required) | Our systems |
Camera use for QR scanning happens on-device; scan frames are not uploaded as evidence unless you explicitly capture or attach media through an evidence feature.
3. Device permissions
- Location — for Check In / attendance evidence
- Camera — for evidence capture or QR scanning
- Microphone — when recording video evidence with audio
- Photo library — when you choose to upload images (e.g. profile photo)
You may deny or revoke these permissions in device settings, but some features may not work.
4. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Authenticate users, control access, and let you use the app under your organisation account | Contract / employment relationship; legitimate interests |
| Provide HR features such as Check In, leave, profile, and related employee information | Contract / employment relationship |
| Record attendance evidence under organisation policy, including location and media when required | Contract / employment relationship; legitimate interests |
| Prevent fraud, maintain security, and keep systems reliable | Legitimate interests |
| Comply with law or lawful authority requests and keep legally required records | Legal obligation |
| Obtain device permissions where required by the OS (location, camera, microphone) | Consent / device permission, as applicable |
If you do not provide data needed for the service (such as organisation sign-in), we may be unable to provide the app.
We do not sell your personal data and do not use it to track you across third-party apps or websites for advertising.
5. Recipients
- People in your organisation with system rights (e.g. HR, managers), according to access settings
- Cloud, hosting, and file/image storage providers
- Your organisation’s identity provider (OIDC/IdP)
- Remote configuration providers such as Google Firebase Remote Config
- Our legal advisers and auditors when needed
- Public authorities, courts, or officials as required by law
External providers process data under relevant instructions for the purposes in this notice and must protect the data.
6. International transfers
Our systems and some providers may store or process data on servers outside Thailand. We transfer data only to providers with adequate personal-data protection measures under applicable law.
7. Retention
| Data | Period |
|---|---|
| Account, profile, and access rights | While the organisation account remains active, or as required by employer policy |
| Attendance, leave, and attachments | According to employer HR/document retention policy and applicable law |
| Check In location and evidence media | As needed for evidence and review under organisation policy |
| Technical and security logs | As needed for security and troubleshooting, then deleted or de-identified |
| In-app PDPA consent records | As needed to demonstrate consent and comply with law |
After the applicable period, we or the relevant organisation delete, destroy, or de-identify the data under applicable processes.
8. End of use and deletion
Staffo is an employee app. Unlike typical consumer apps, there is no in-app self-serve account deletion button. To revoke access, handle offboarding, or request deletion, contact your organisation’s HR and/or email us below. We will coordinate according to law and our agreement with the organisation.
9. Security
- Encrypted transmission (HTTPS)
- Organisation-account authentication and role-based access
- Secure storage of access tokens on device
- Appropriate technical and organisational measures to reduce unauthorised access risk
If a personal-data breach poses a risk to your rights and freedoms, we will notify as required by law.
10. Your rights
- Access and obtain a copy of your data
- Data portability in a commonly used machine-readable format
- Object to collection, use, or disclosure
- Request deletion, destruction, or de-identification
- Request restriction of processing
- Request correction and updates
- Withdraw consent previously given, without affecting processing already carried out
- Lodge a complaint with the Office of the Personal Data Protection Committee
Employee/HR data of your organisation: contact your organisation’s HR first.
Staffo platform matters: email developer@univerza.co.
We may ask for additional information to verify identity and will respond within 30 days of receiving the request. In some cases we may refuse a request as permitted by law and will explain the reason.
11. Minors
This service is for organisation employees and is not directed at minors. If you are under 20 years of age, parental/guardian consent is required before use as required by law and organisation policy. If we learn that a minor’s data was collected without such consent, we will delete or restrict it as appropriate.
12. Changes
We may update this notice from time to time. The latest version is published with a version number and effective date. For material changes, we may notify you via the app, organisation announcements, or other appropriate channels.
13. Contact us
UNIVERZA COMPANY LIMITED (บริษัท ยูนิเวอร์ซ่า จำกัด)
800/108 Sukhumvit Road, Saensuk Subdistrict, Mueang Chonburi District, Chonburi 20130, Thailand
Company registration no. 0205569041361
Email developer@univerza.co
Phone 087 148 3537
Contact page https://www.univerza.co/contact